Dog Grooming FAQ's

• What can I expect for my first visit?

  • Prompt courteous service and excellent grooms!  We use the highest quality products, shampoos, and tools available on the market.​ 

    • Our skill comes from hiring the best and using the best products.

​

• My dog is aggressive and has anxiety, will you take them?

  • Some of our staff is Fear Free Certified which can handle timid dogs.  However, aggressive or anxious dogs should be referred to a Vet since we cannot prescribe or recommend medication.​

    • For sake of time, please consider this and your past experiences with the dog.​

​

• Why should I professionally have my dog groomed and how often? 

  • Here's a list of several reasons why it's worth having your dog professionally groomed and how often you should do it.

  • Here are some more Dog Grooming Tips!

​

• Do you book by Appointment Only? 

  • Yes, we recommend setting up appointments in advance. We book fast!

​

• When should my puppy come in for their first groom?

  • We recommend as soon as possible to get them comfortable with the grooming experience.​ We love puppies!

​

• Will my dog be put in a crate or cage?

  • We're mostly cageless.

​

• Does my Dog(s) require up-to-date Vaccinations?

  • Yes​

​

• Do you take cash? 

  • We mostly operate off cashless payment.

  • It's encouraged if you'd like to leave cash gratuity for our amazing staff!

​

• My pet has aggression, will you still take them?

  • Yes, but please be forward and let us know what types of behavior your dog has up front.​  We will use a musle if there is a concern.  We have the right to refuse overly aggressive animals. 

​

• How long does Grooming take?  

  • Depends on size and condition, typically 1-2 hours.  Please pick up once you get notification 10 minutes prior to the end of the groom.

​

• Do you take Cats? 

  • No, not at this time. Only dogs.

​